Cookie Policy

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device and remember information about your visit, such as your preferences or login state.

Similar technologies — such as local storage, session storage, and pixels — perform functions like cookies. References to “cookies” in this policy include these similar technologies unless stated otherwise.

We use cookies to make the Platform work, keep you signed in, remember your preferences, understand how the Platform is used, and improve its performance and reliability.

Specifically, cookies help us to:

• Keep you signed in to your Olink account between visits.
• Protect the Platform and your account from abuse, such as fraudulent sign-ups.
• Remember your interface preferences and session choices.
• Understand aggregate usage patterns so we can improve the service.
• Support checkout and payment flows processed by our payment provider, Paddle.

We use the following categories of cookies:

Essential (Strictly Necessary) Cookies

• Required for the Platform to function correctly. They keep you signed in, maintain your session, and protect against security threats. The Platform cannot work properly without them.

Functional Cookies

• Remember choices you make, such as your interface preferences and saved settings, so we can personalise your experience.

Analytics Cookies

• Help us understand how visitors use the Platform — which pages are visited, how long they stay, and which features are used — so we can improve performance and usability. Data collected is aggregated where possible.

Payment Cookies

• Used by our payment provider, Paddle, to securely process subscriptions and complete checkout flows. These are set by Paddle and governed by its own cookie and privacy policies.

The main cookies set by the Platform include:

• Session cookie — a temporary cookie that expires when you close your browser, used to keep you signed in and maintain your session.
• Remember-me cookie — when you choose “Remember me,” a persistent cookie keeps you signed in across visits until you sign out.
• Consent cookie — records your preferences regarding cookie usage where consent is required.
• Security cookies — used to detect and prevent abuse, such as suspicious sign-ins or automated attacks.

Third parties may set cookies through the Platform, including:

• Paddle — our payment processor, which sets cookies during checkout and payment flows. See Paddle’s privacy and cookie policies for details.
• Analytics providers — where we enable analytics, they may set cookies to collect anonymous usage statistics on our behalf.

You can control and delete cookies through your browser settings. Most browsers let you block third-party cookies, block all cookies, or be notified when a cookie is set.

Please note that essential cookies are required for the Platform to work. Blocking or deleting them may prevent you from signing in or using core features.

For help managing cookies in your browser, visit the help pages of your browser provider (such as Chrome, Firefox, Safari, or Edge).

We may update this Cookie Policy from time to time to reflect changes in the Platform, the technologies we use, or legal requirements. We will post any updates on this page with a revised “Last updated” date.

If we make significant changes, we will take reasonable steps to inform you, such as through a notice on the Platform or by email.

If you have any questions about this Cookie Policy, please contact us at Contact@olink.app.